On-line shopping general terms
1.- Subject matter of the contract
These Shopping General Terms rule the online Shopping of the products offered by OLD WOOD Colours & Varnishes SL. to the public, at the website: www.oldwood1700.com The products offered at this website are under the trade name of OLDWOOD and at the ed of the process a purchase order will generated.
The exclusive object of the contract is the product sold by OLD WOOD Colours & Varnishes SL with the features given in the description of the product in the website.
The pictures and drawings displayed in catalogues and website may have low quality, and therefore will not lead to a future claim of the product.
2.- Adhesion to the general terms
Generating a purchase order means that the clients fully accepts all the general terms as indicated in our website: “I Accept the general terms” of purchase order.
Our quotations are without engagement and non-binding in all cases
If orders are placed via our online shop, you, as customer, issue a binding declaration to us through clicking on the “Send order” button that you wish to acquire the content of the shopping basket subject to application of these General Terms. The contract between you and OLD WOOD Colours & Varnishes SL shall come into force upon delivery of the goods ordered – not through the automatically sent confirmation of receipt of the order.
In the case of an order placed outside of the Internet, the contract shall come into force upon receipt by you of our order conformation (acceptance of order) or upon delivery of the goods to you.
Purchase orders only will be generated through our internet website www.oldwood1700.com, and should be perfectly filled out with all required data, so the information about the client is truthful information.
Once the purchase order is received, OLD WOOD Colours & Varnishes SL will reply through e-mail with an order confirmation, and the explanation of how to pay the goods purchased (also explained in this same document).
We inform you that purchase orders and clients registration process, register IP address from the internet connection where the orders are made.
IP address allows us to use it as judicial evidence in case of bad use of credir cards or fraud.
Depending in whether stock is available of products ordered, our staff will communicate the expected time of delivery, or any change of specifications in the products, or if necessary cancellation of the order. If one or several products are not available at the moment of the order OLD WOOD Colours & Varnishes SL can cancel the order notifying the client previously. In that case the payment should be returned to the client (if payment was previously done).
Also OLD WOOD Colours & Varnishes SLreserves the right to grant the quality of the service, reserves the right to avoid any order that is not correctly filled out; like wrong fraud or incomplete data of clients, payment, credit cards.
5.- Payemnt method
5.1 - Price:
The price of the products do not include VAT, and will be paid with the method selected by the clients among the choices given in our website.
Old price will be invalid once we publish new once in our catalogues or website.
5.2 - Payment terms:
- Credit card (VISA, Eurocard/Mastercard and American Express)
- Bank transfer
5.3 - Dispatch costs:
These costs will be paid by the purchaser.
- If payment is done with credit card, these costs will be shown in our website as part of the online Shopping process. .
- If payment is done through bank transfer, these cost will be included in our proforma invoice.
5.4 - Partial deliveries:
If individual articles of the order are not available at short notice, we reserve the right to make partial deliveries. Subsequent delivery of the articles will be free of dispatch costs.
5.5 - Default on payment:
If a buyer, fall into arrears with payment obligations, we shall be entitled to demand default interest of 8 percentage points above the applicable base rate of interest. Default on payment shall apply through a reminder upon becoming due. This shall not prejudice our right to assert farther reaching claims for damages, like bank costs or accounting expenses.
6.- Product delivery.
The place of risk and responsibility transfer of the goods is our main office in Madrid.
If purchaser ask for a different place of delivery, this will be by the purchaser cost and risk.
7.- Delivery responsibility.
OLD WOOD Colours & Varnishes SL will be free to fulfil his delivery obligations, and decline responsibilities in the following cases:
- Total or partials unpaid invoices.
- Omission or wrong data provided by the client in registration and purchase order process.
8.- Right of return..
You can return the goods without stating reasons within 30 days of receipt and are entitled to a refund of the purchasing price, replacement or a credit note. This right of return does not apply for used goods. Your right to removal of any defects present shall remain unaffected.
The period shall begin at the earliest on the day following receipt of the goods and of the instructions concerning the right of return, to be advised in text form. In all cases, the return delivery shall be at our expense and risk. All return deliveries must be made to the address stated in the instructions concerning the right of return.
In the event of deterioration of the goods, compensation for loss of value can be demanded. This shall not apply if the deterioration of the goods is exclusively attributable to their checking during reception.
OLD WOOD Colours & Varnishes SL grants you a one-year guarantee of freedom from defects for the products supplied by us, only if they have been used as in our recommendations of use, and if products have not been opened, mixed with other products or manipulated
In the case of proved defects, costs of returning material to us will be paid by OLD WOOD Colours & Varnishes SL
10.- Data protection
As in the Organic Law 15/999 of December 13th of Protection of Personal Data we inform to our clients that their personal data gathered during the process of business will be stored in a file called CUSTOMERS, and will be used for managing all aspects of our business relationship.
11.- Place of jurisdiction
The excusive place of jurisdiction for any possible disputes arising from the present contract will be the corresponding court where Oldwood Colours & Varnishes has its office registered in Madrid – SPAIN.