Terms of purchase

1.- Subject matter of the contract

These Shopping General Terms rule the online Shopping of OldWood Colours & Varnishes SL. to the public. At the website: The products offered at this website are under the trade name of OldWood and at the end of the process, a purchase order will generate.

The exclusive object of the contract is the product sold by OldWood Colours & Varnishes SL  with the features given in the product’s description on the website.

The pictures and drawings displayed in catalogues and website may have low quality and will not lead to a future claim of the product.

2.- Adhesion to the general terms

Generating a purchase order means that the clients fully accepts all the general terms as indicated on our website: “I Accept the general terms” of the purchase order.

3.- Prices

Our quotations are without engagement and non-binding in all cases
If orders are placed via our online shop, you, as the customer, issue a binding declaration to us by clicking on the “Send order” button that you wish to acquire the content of the shopping basket subject to these General’s application Terms. The contract between you and OldWood Colours & Varnishes SL shall come into force upon delivery of the goods ordered – not through the automatically sent confirmation of receipt of the order.
In the case of an order placed outside of the Internet, the contract shall come into force upon receipt by you of our order confirmation (acceptance of order) or upon delivery of the goods to you.

Special for the UK. Are you from the UK?  Import VAT, customs taxes and customs management costs, are not included in the prices.

4.- Orders

Purchase orders only will be generated through our internet website and should be perfectly filled out with all required data, so the information about the client is truthful.

Once the purchase order is received, OldWood Colours & Varnishes SL will reply through e-mail with an order confirmation and explain how to pay the goods purchased (also explained in this same document).

We inform you that purchase orders and clients registration process, register IP address from the internet connection where the orders are made.
The IP address allows us to use it as judicial evidence in case of bad use of credit cards or fraud.

Depending on whether the stock is available of products ordered, our staff will communicate the expected time of delivery or any change of specifications in the products, or if necessary cancellation of the order. If one or several products are not available at the moment of the order, OldWood Colours & Varnishes SL  can cancel the order notifying the client previously. In that case, the payment should be returned to the client (if payment was previously made).

Also, OldWood Colours & Varnishes SL reserves the right to grant the service’s quality, reserves the right to avoid any order that is not correctly filled out; like wrong fraud or incomplete data of clients, payment, credit cards.

5.- Payment method

5.1 – Price:

The products’ price does not include VAT and will be paid with the method selected by the clients among the choices given on our website.

The old price will be invalid once we publish new once in our catalogues or website.

5.2 – Payment terms:

  • Credit card (VISA, Eurocard/Mastercard and American Express)
  • Bank transfer

5.3 – Dispatch costs:

The purchaser will pay these costs.

  • The addressee should settle the customs duties and the VAT when the country of origin and the destination are not in the same economic zone. There are no duties nor taxes on shipment within the European Community. The duties and taxes are calculated according to the country of origin and the destination, and by the nature of the goods shipped; these taxes are payable upon receipt of the parcel from the driver unless you hold a DHL, FedEx or UPS account. If you hold an account with DHL, UPS or FedEx, you may be charged a handling fee (between 10 and 22€) by the carrier.

5.4 – Partial deliveries:

If individual articles of the order are not available at short notice, we reserve the right to make partial deliveries. Subsequent delivery of the articles will be free of dispatch costs.

5.5 – Default on payment:

If a buyer falls into arrears with payment obligations, we shall be entitled to demand default interest of 8 percentage points above the applicable base rate of interest. Default on payment shall apply through a reminder upon becoming due.  This shall not prejudice our right to assert farther-reaching claims for damages, like bank costs or accounting expenses.

6.- Product delivery.

The place of risk and responsibility transfer of the goods is our main office in Madrid.
If purchaser asks for a different delivery place, this will be by the purchaser cost and risk.

7.- Delivery responsibility.

OldWood Colours & Varnishes SL will be free to fulfil his delivery obligations, and decline responsibilities in the following cases:

  • Total or partials unpaid invoices.
  • Omission or wrong data provided by the client in the registration and purchase order process.

8.- Right of return.

You can return the goods without stating reasons within 30 days of receipt and are entitled to a refund of the purchasing price, replacement or a credit note. This right of return does not apply for used goods. Your right to removal of any defects present shall remain unaffected.

The period shall begin at the earliest on the day following receipt of the goods and the instructions concerning the right of return, to be advised in text form. In all cases, the return delivery shall be at our expense and risk. All return deliveries must be made to the address stated in the instructions concerning the right of return.

In the event of deterioration of the goods, compensation for loss of value can be demanded. This shall not apply if the goods’ deterioration is exclusively attributable to their checking during the reception.

9.- Guarantee

OldWood Colours & Varnishes SL grants you a one-year guarantee of freedom from defects for the products supplied by us, only if they have been used as in our recommendations of use, and  if products have not been opened, mixed with other products or manipulated

In the case of proved defects, costs of returning material to us will be paid by OldWood Colours & Varnishes SL

10.- Data protection

As in the Organic Law 15/999 of December 13th of Protection of Personal Data, we inform our clients that their personal data gathered during the business will be stored in a CUSTOMERS file and will be used for managing all aspects of our business relationship.

11.- Place of jurisdiction

The exclusive jurisdiction for any possible disputes arising from the present contract will be the corresponding court where Oldwood Colours & Varnishes has its office registered in Madrid – SPAIN.